Computer Repair Jacksonville Can Count On

We charge a $20 diagnostic fee upfront to identify the problem. Once you approve the repair, that diagnostic fee is waived. Most repairs range from $80 (virus removal) to $300+ depending on what needs fixing. We'll give you a clear estimate before you decide.

It depends on the problem. Simple issues like virus removal or a software update might take a few hours. Hardware repairs or data recovery can take 1–3 days. We'll give you a timeline when we diagnose it, and we'll call you as soon as it's ready.

Often, yes. We open at 5 AM Monday through Saturday, and many repairs finish the same day. Call us at (904) 719-1707 with your issue and we'll let you know if same-day is possible — or we'll get you in the next available slot.

We stand behind our work. If the issue comes back within a reasonable time because of something we did, we'll fix it at no charge. We're honest about what we can solve — if a repair isn't worth the cost, we'll tell you that upfront instead of wasting your money.

Yes. We repair Windows PCs, MacBooks, and most laptops and desktops. Bring it in or call us to describe the problem — if it's something we can fix, we'll get you set up.

Maybe. If the drive is physically damaged, recovery is possible but expensive. If it's a software issue, we have a high success rate. Bring it in for a diagnostic — we'll tell you what's possible and what it costs before we start.

Absolutely. A backup is your safety net if your computer fails, gets infected, or is stolen. We can help you set up automatic backups so you don't have to remember to do it manually. It takes the stress out of computer problems.

We're local, we know your computer, and we care about getting it right. Big box stores charge by the hour — we charge by the job. We open early (5 AM), we explain what's wrong in plain words, and we've been doing this for 27 years. You get honest answers, not upsells.